Delivery Information

Delivery Information 

All orders are currently being dispatched within 1-2 working days of ordering but are subject to weather and travel conditions allowing us to lift, transport and deliver the roses you order.  Deliveries are made Monday to Friday during October to April and Tuesday to Friday from May to September (Excluding Bank Holidays and day after Bank Holidays) additional charges apply for Saturday deliveries, please contact us directly for delivery rates outside the normal stated times above.

Apart from some small bare-root orders, EU, Highlands and Islands small orders using Royal Mail Parcel Service, most of our deliveries are on a next working day service using DPD Local courier service, at your discretion deliveries can be left in a safe place or with a neighbour if you or the recipient is not in to sign - simply leave these details on the link you receive from the courier.

    

Bareroot Roses are supplied between November and March 

 

  

Potted Roses are supplied all year round

Delivery Required on Specific Date 

We will always endeavour to do our absolute best and deliver your rose order as close as possible to your specified delivery date, this is very rarely a problem however because we are dealing with a living product and are subject to weather conditions and a third party delivery service we cannot guarantee a delivery on a specific date. Fair notice of at least 7 days is required for specific date deliveries and it is highly unlikely that you will get any problems but we strongly advise you to have the roses delivered a couple of working days before actually needed to allow us to sort out any problems. You need to contact us by 4pm for us to be able to talk with the courier regarding a specific delivery on the same day of calling.
 

Free Delivery Charges on Rose Orders 0ver £100*
On UK mainland deliveries of roses over £100, we are pleased to offer free rose delivery to UK mainland addresses (*excluding Highlands, Islands and EU deliveries). Kindly note, the order value for rose plants excluding sundries and delivery costs must exceed £100 of Bareroot Roses or £100 of Potted Roses to qualify for free delivery to one address. (See below for further important information on mixed orders of Potted & Bareroot Roses).

Normal Delivery Costs

UK delivery costs added onto the bare-root and container plant prices as follows:

 

Bareroot Bush/climbers (November to End of March)

1 or more bush roses = £7.95
If the order includes a Standard rose = £9.50

If the Bare-root order value for rose plants is over £100 delivery is free to UK mainland (*excluding Highlands, Islands and EU).

 

E.U countries/U.S.A & CANADA, AUSTRALIA & NEW ZEALAND

Delivery charges vary, Order Bareroot Roses ONLY for delivery to the E.U, supplied between November and March, we will advise you of the delivery charge after you have placed your order and delivery payment will be taken after you have agreed to the delivery charge, otherwise please Telephone or e-mail before ordering and we will confirm the delivery costs in advance of ordering.

We have many requests, but sorry we CANNOT DISPATCH TO USA, CANADA or AUSTRALIA and NEW ZEALND due to Plant Health Regulations. 

 

Potted Roses - available all year round

1 rose = £8.50
2 roses = £10.00
3 roses = £11.00
4 roses or more = £3.00 per rose (e.g 4 Roses £12.00 total)

If the Potted order value for rose plants is over £100 delivery is free to UK mainland (*excluding Highlands, Islands and EU).

* Mixed Orders of Bareroot and Potted Roses 

Separate delivery charges, as stated above apply to both Bareroot or Potted Roses when ordered together, you will still need to order both £100 of roses of Bare-root and Potted separately each to qualify for Free Delivery on the whole order. If you state a.s.a.p for delivery, Potted Roses will be sent straight away (1-2 working Days) and Bare-Root Roses will be Sent in November if out of Season when ordered. 

  

Why is potted delivery more expensive than bare-root?

Potted roses in 4 to 5.5 litre sturdy plastic pots are a much heavier product requiring delivery on a next working day courier service, each pot is packed in its own specially designed award winning strong cardboard box to ensure secure transportation. Please be assured no profits are made on delivery but we simply have to pass on the additional charges at cost to us involved.

Delivery Restrictions

Deliveries cannot be made on Sundays, Bank Holidays or the day after a Bank Holiday. Saturday deliveries are possible by special arrangement at additional cost, please contact us directly for this service.

 

May to September Deliveries of Potted Roses

Monday deliveries are not possible for container roses during the summer (May to September) as this would mean dispatching on Friday and the roses held by the courier for 3 days un-watered and without sunlight. Although this should not harm the rose long term, we simply prefer not to do this during active summer growth so the plants do not become stressed.

 

Deliveries to Multiple Addresses

Full delivery charges apply to each delivery address. If you require delivery to more than one address, please order separately or contact us direct on 01406 424089 to place your order

 

Rose Order Deliveries outside the UK

Due to Plant Import Restrictions imposed by some countries, our roses can only be dispatched to United Kingdom and EU Countries. Due to likely damage incurred during long distance travel and the very high delivery costs, it is not possible to send potted roses to addresses in the EU. Only bare-root rose orders can be sent to the EU between November to End of March, our apologies for any inconvenience caused.

Separate delivery charges apply to EU, Highland's and Islands of the United Kingdom. We will advise you of any additional delivery charges via email for your approval prior to final payment.

 

Surcharge Postcodes

ALL Orders/Deliveries of Potted Roses, Standard Roses and 3+ bare-root roses to the following UK postcode areas are subject to additional Courier Delivery charges, We will advise you of these additional costs after you have placed your order but before finally proceeding with your order and final order payment.

  • AB36-57
  • BT all, Northern Ireland
  • FK17-21
  • GY all, Guernsey
  • HS1-10 Western Isles
  • IM all,  Isle of Man
  • IV 1-63 
  • JE all, Jersey
  • KA27,28
  • KW 1-17 
  • PA20-78 
  • PH15-50
  • PO30-41 Isle of Wight
  • TR21,22,23,24,25 Scilly Isles
  • ZE all Shetland Isles

We reserve the right to amend the surcharge postcode areas at any time.


INCORRECT DELIVERY ADDRESS

Please ensure you give the correct delivery information including postcode and telephone number of the delivery recipient, Incorrect delivery information at time of ordering will incur a minimum additionnal charge of £20.00 for redirection to the correct address. 

DISCOUNTS
We are delighted to offer all our customers a 10% discount on all single orders to one delivery address over the value of £200 excluding sundries.
 

 

 

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    Postal Address Only

    Highworth,
    56 Spalding Road,
    Holbeach,
    Spalding,
    Lincolnshire,
    PE12 7HG

    Tel. 01406 424 089
    Fax 01406 490 006

    Nursery Address

    Cackle Hill Farm,
    Boston Road North,
    Holbeach,
    Spalding,
    Lincolnshire,
    PE12 8AG

    Visitors welcome by appointment

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